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Policy Details 

Cookie Policy


This Cookie Policy (Policy) explains, in plain English, how and why Crossroads Psychology ltd (Crossroads Psychology, we, us, our) recognises the importance of protecting your cookies.

How does The Crossroads Psychology use cookies? 

We use cookies to enhance the online experience of our visitors, to better understand how our websites are used and to monitor how our advertisements perform. Cookies may tell us, for example, whether you have visited our site before or whether you are a new visitor.

Your rights

Our cookies do not store financial information or information which is capable of directly identifying you (such as your name or address). You have the right to choose whether to accept these cookies. You can exercise this right by amending or setting the controls on your browser to reflect your cookie preferences. However, you should be aware that if you choose to refuse cookies you may not be able to use the full functionality of this website. 

Changing your cookie preferences 

The "Help" menu in the toolbar of most web browsers will tell you how to change your browser's cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. An online guide (this link is external to The Crossroads Psychology) is available if you have difficulties trying to change your browser settings. 

Cookie terminology

We have classified our cookies into two broad types - 'first party cookies' and 'third party cookies': 

  • First party cookies are cookies that are served directly by the website operator to your computer, and are often used to recognise your computer when it revisits The Crossroads Psychology’s site and to remember your preferences as you browse the site. 

  • Third party cookies are served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your computer when it visits other web sites. Third party cookies are used for a variety of reasons, most commonly used for website analytics or advertising purposes. More details are provided in the third party cookie section. 

In addition, cookies may be either 'session cookies' or 'persistent cookies'. Your computer automatically removes session cookies once you close your browser. Persistent cookies will survive on your computer until an expiry date specified in the cookie itself, is reached. 

List of the main cookies used on our website 

To help you understand how we use cookies, this is a list of the main cookies set across our website and what each is used for: 

Persistent Cookies across our website. These cookies help make sure our images appear correctly on your device.

Session Cookies across our website. These cookies ensure that you are recognized when you move from page to page within The Crossroads Psychology and that any information you have entered is remembered. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from your computer. 

Third party cookies set by The Crossroads Psychology

The following is a list and link to third party cookies we may use

  • Google Analytics 

  • Facebook Pixel 

  • Google (maps) 

  • IBM Watson

  • Payment gateway

Cookies set by third parties 

If you go on to a page on our website that contains embedded content, for example YouTube, you may be sent cookies from these websites. 

Our website also contains embedded “share” buttons to enable users of the site to easily share articles with their friends through a number of popular networks, for example, Instagram, Facebook and Twitter. These sites may set a cookie when you are also logged in to their service. 

We do not control the setting of these cookies, so we suggest you check the third party website for more information about their cookies and how to manage them. 

Additional references

The Crossroads Psychology shall not be responsible for any content or information published by other website, or links to other websites which may appear on our or their website.

To find out more about cookies, including details of cookies that have been set and how to manage and delete them, please visit www.allaboutcookies.org.

Last updated: 1st November 2023