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The Best Crossroads Psychology in UK Today

Meet the Team

Alice Fiorica is the best Female Psychologist and CBT Therapist with English and Italian Languages on Earth

Alice Fiorica - Psychologist & CBT, ACT- Couples & Bipolar- English & Italian

Introduction

Hi, I am Alice, I am the founder and clinical director of Crossroads Psychology.

I am a HCPC registered Psychologist,  CBT therapist,  ACT Therapist and a Mindfulness Teacher.

I have over 20 years experience in working in public health services, charities, councils and in private practice both in the UK and in Italy.

I work primarily with adults 18+ and couples. I specialise in the treatment of Stress and Anxiety Disorders (such as GAD, OCD, PTSD, Panic, Perfectionism, Social Anxiety and Impostor Syndrome); Depression and Bipolar Disorder; Trauma and relationship problems.

I also help clients to achieve the life they want to live through self development and working on living their values.

The aim is to move forward in life by identifying unhelpful behavioural and cognitive patterns and changing what is stopping you from living a full and meaningful life. Being that self critical thoughts, difficult emotions, traumas or childhood issues.

My Approach

Therapy as well as life is for me a journey of self discovery and self improvement. I greatly value the opportunity to be a companion and a support on your journey.


Together we will identify where you want to go in life and what you want to achieve with therapy. We will also identify what has got in your way up to now or is still affecting you in living the life you want to live.


I’ll be on your side to help you understand the unique message each emotion brings and to help you in developing behaviours that acknowledge the difficulty, whist still moving forward in your chosen direction.


We will use a combination of CBT, Mindfulness, ACT and Coaching to identify your values and the life you want to live, creating a Mindful awareness and a different relation with your thought and feeling, while changing unhelpful behaviours into values driven effective action that will help you achieve your goals in life.


We will address any issue in an open and supportive way.

About Me

I graduated in Clinical and Social Psychology from the University of Padua, Italy in 2002 and I was a registered psychologist in Italy between 2003 and 2008. Since moving to the UK I trained in CBT (Cognitive Behavioural Therapy) at Royal Holloway University, London, in ACT  (Acceptance and Commitment Therapy), in Mindfulness and in Coaching for Success.


You can expect a therapy that is both practical and reflective, delivered with empathy, collaboration and compassion in a non judgmental, safe space that you can own.


I firmly believe in the power of a good therapeutic relationship to maximise the benefits of specific psychological techniques.

My Memberships

  • The Health and Care Professions Council (HCPC)

  • British Association for Behavioural & Cognitive Psychotherapies (BABCP)

  • The Association for Contextual Behavioral Science (ACBS)

    • Shahnaz Akhtar - Counseling Psychologist, CB & DBT - Neurodivergence

    Introduction

    I am a HCPC registered Counselling Psychologist with over 10 years’ experience working in the mental health sector. Prior to qualifying as a psychologist, I worked as a Lecturer in Further Education. I have extensive academic and clinical training in neuroscience, Cognitive Behaviour Therapy (CBT), Dialectical Behaviour Therapy (DBT), and integrative therapeutic approaches.

    I am a Graduate Member of the British Psychological Society (BPS) and am accredited with the Society for Dialectical Behaviour Therapy (SfDBT).

    My Approach

    As a Counselling Psychologist, my work is grounded in evidence-based psychological therapies, with a particular focus on CBT and DBT. I take an integrative and formulation-driven approach, tailoring therapy to each individual’s needs, strengths, and life context.

    I specialise in working with emotional dysregulation, complex trauma, personality-related difficulties, and long-standing patterns that can leave people feeling stuck within systems, families, or relationships. My therapeutic style is collaborative, compassionate, and skills-focused, supporting clients to build practical strategies while also making sense of their experiences.

    About Me

    I have significant experience working within the NHS, supporting individuals who present with self-harm and suicidal behaviours. I have worked extensively with clients experiencing addiction, including alcohol, cocaine, nicotine, cannabis, opioids, and prescribed pain medication, as well as supporting reductions in harmful behaviours and improvements in quality of life.

    I also have substantial experience supporting neurodivergent clients, helping them develop strategies to manage emotional overwhelm, executive dysfunction, and difficulties with daily functioning. My clinical background includes working with complex PTSD, personality disorders, and individuals experiencing the impact of trauma across multiple areas of their lives.

    I am deeply passionate about helping change lives for those who come from painful and traumatic histories so that a difficult past does not have to mean a difficult future.

    My Memberships

  • The Health and Care Professions Council (HCPC)

  • British Psychological Society (BPS)

  • Society for Dialectical Behaviour Therapy (SfDBT)

    • Penny Harrington- Psychologist

    Introduction

    Hi, I’m Penny. I am a Clinical Psychologist registered with the HCPC since 2020, with experience of working in mental health settings dating back to 2012. I have worked in both NHS and private sector settings with adults and children, and am experienced in supporting people with neurodiversity. I specialise in working with adults (18+) who are experiencing challenges with their mental health and wellbeing, especially those experiencing psychosis, bipolar, and various presentations of anxiety including general anxiety, obsessive-compulsive behaviours, stress and post-traumatic responses.

    My Approach

    I take an integrative approach, incorporating elements from different evidence-based psychological frameworks including Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Compassion Focused Therapy (CFT), psychodynamic therapy and other relational approaches. I aim to be flexible within my approach, tailoring our work together to your preferences and needs, with a focus on personal recovery.

    Therapy is a collaborative process, where together we will explore and aim to understand what is keeping your difficulties going, and work to prevent unhelpful patterns from recurring. You will always be at the centre of the process, and I will support you at your pace, offering guidance along the way.

    About Me

    Clinical Psychology has always been an immense interest and passion of mine. I feel privileged to work with people who are courageous enough to share their difficulties and motivated to actively work towards overcoming them. I bring curiosity, empathy, compassion and collaboration into the therapeutic space to create a secure and supportive environment.

    I also believe in practicing what I preach when it comes to self-care and stress-relief! In my free time I enjoy reading detective novels (and am always happy to swap book recommendations), walking, and spending time with friends, family and dogs."

    My Memberships

    The Health and Care Professions Council (HCPC)

    Samina Allie- Psychologist, EMDR & CFT - English 

    Introduction

    Hi, I am Samina, I am a Counselling Psychologist. I am also an accredited EMDR therapist and certified Coach. I have over 20 years of experience in providing psychological therapy to people experiencing a wide range of psychological difficulty. I have extensive experience working with everything from complex trauma to simple phobias, my clients have described me as warm and approachable. I love my role and feel privileged to share in my client journeys.

    Taking the first step to get help is a brave one and often one of the hardest parts. Together we will unpick what is going on for you and identify a way forward to help you reach your full potential. I will work to help you understand where and why your problem started but at the same time provide you with the tools to move towards your best self.

    My Approach

    I specialise in supporting people through a number of different tools, EMDR (a type of trauma therapy), Compassion focused therapy, Coaching, Mindfulness and CBT. We will explore whether a combination of tools maybe helpful to support you on your journey.

    About Me

    I have worked in the NHS for over 20 years working within urgent care, staff wellbeing and physical health (Cancer/ Chronic pain). I continually develop my therapeutic knowledge and skills, and provide a safe therapeutic space for my clients.

    My Memberships

  • The Health and Care Professions Council (HCPC)

  • EMDR Association

  • BPS (British Psychological Society)

    • Jill Cheever- Psychologist

    Introduction

    I am a registered Psychologist with the Health and Care Professions Council (HCPC). I have worked across both private practice and hospital settings, providing psychological therapy to individuals facing a wide range of emotional and mental health challenges. These include anxiety, depression, emotion dysregulation, low self-esteem, postnatal depression, parenting difficulties, and trauma-related issues.

    My Approach

    My therapeutic approach is integrative and trauma-informed, grounded in the belief that a strong, collaborative therapeutic relationship is the foundation for meaningful change. I tailor my work to meet the unique needs and preferences of each client, drawing on a range of evidence-based approaches including Cognitive Behavioural Therapy (CT), Dialectical Behaviour Therapy (DST), Eye Movement Desensitization and Reprocessing (EMDR), Acceptance and Commitment Therapy (ACT), and Schema Therapy. 

    In our work together, I aim to create a safe and compassionate space where you can gain a deeper understanding of your thoughts, emotions, and behaviours. I also focus on helping you develop practical skills and strategies to navigate challenges and move forward with greater confidence and alignment with your personal values.

    About Me

    I am from Australia and I have always had a deep passion for supporting others and promoting mental wellbeing. Alongside my private practice, I work several days a week within the NHS, where I support local children's centres and work closely with families.

    My work is guided by empathy, curiosity, and a genuine commitment to helping people feel seen, heard, and empowered as they heal and grow.

    My Memberships

    The Health and Care Professions Council (HCPC)

    HCPC

    Nadia Nadezda- Psychologist, CBT & DBT- English

    Introduction

    I am qualified Doctor of Clinical Psychology with a significant clinical experience with a cross section of clients from varying backgrounds, and an experienced Executive & Performance Coach/Mentor.

    Registered (HCPC) Clinical Psychologist

    BABCP Accredited CBT Psychotherapist

    EMCC accredited Executive & Performance Coach and Mentor

    University Lecturer

    Critical Incident Staff Support Service trained group facilitator

    Award: European Certificate in Psychotherapy – EAP (2005)


    I am also an accredited BABCP (British Association for Behavioural and Cognitive Psychotherapies) CBT therapist. I work part-time as a CBT therapist for the Sussex Partnership NHS Foundation Trust, providing psychological therapy to individuals experiencing a wide range of difficulties, including depression, anxiety, low self-esteem, trauma, stress and burnout.

    My Approach

    As a Clinical Psychologist and BABCP/ EAP accredited psychotherapist, I use evidence-based therapies, mainly Cognitive Behaviour Therapy and third wave therapies (DBT, ACT, Mindfulness Based Cognitive Therapy) as well as Mentalisation Based Therapy and psychodynamic approaches for specific mental health problems.

    About Me

    I have gained significant clinical experience when working with clients with a variety of mental health problems and a diverse background including GAD, health anxiety, panic disorder, phobias, OCD, depression, PTSD, drug & alcohol misuse, dual diagnosis, neurodevelopmental disorders, personality disorders, severe mental health problems including schizophrenia and BPAD, and everyday problems (relationships, coping with problems, health conditions, major life changes, bereavement and loss).


    I can offer a range of evidence-based psychological approaches and a person tailored therapy. I also provide emotional support and coaching & mentoring for clients and staff. I maintain a strong commitment to continual professional development to offer best service to all clients.

    My Memberships

  • The Health and Care Professions Council (HCPC)

  • BABCP

    • HCPC

    Daphne Capobianco- Psychologist & CBT - English and Italian

    Introduction

    Hi, I am Daphne.

    I am a Clinical and Counselling Psychologist. I am also an accredited CBT therapist.


    I have over 10 years of experience in providing psychological therapy to people experiencing a wide range of difficulties, including depression, anxiety, low self-esteem, trauma, stress and burnout.

    My Approach

    My primary approach is Cognitive Behavioural Therapy (CBT).


    I do however tailor therapy to individual needs drawing upon the clinical applications of the Attachment Theory, Dialectical Behavioural Therapy, (DBT) Compassion Focused Therapy (CFT), Schema Therapy, and Acceptance and Commitment Therapy (ACT).

    About Me

    As a therapist who primarily believes that a secure attachment is a decisive protective factor in life, I greatly value the therapeutic relationship to build a safe space and to promote change.


    I am particularly passionate about working with the long-term consequences of traumatic experiences, including abuse and neglect.


    With me, you will find a safe space to explore and overcome any obstacle stopping you from living a fulfilling life.


    I look forward to working together.

    My Memberships

  • The Health and Care Professions Council (HCPC)

  • BABCP

    • Ilaria Bonoldi is the best Female Consultant Psychiatrist with English and Italian LanguagesGMC

    Ilaria Bonoldi - Consultant Psychiatrist - English and Italian

    Introduction

    I’m a substantive Consultant Psychiatrist in the NHS, and a Honorary Clinical Research Fellow at the Institute of Psychiatry, Psychology and Neuroscience, King’s College of London. I do my private practice at Crossroads Psychology exclusively Online.


    I am skilled in the management of a broad range of psychiatric problems, both minor and severe.

    In addition to my availability to assess and manage common problems such as stress, anxiety and depression, I have a special interest in bipolar and psychosis, ranging from early prodromal state, to treatment resistant illness. I have particular experience in the assessment, early detection and management of a variety of emerging psychiatric disorders in young adults.


    I am also experienced in the management of chronic complex psychotic disorders and offer second and third line treatments for difficult to treat illnesses. I also offer ADHD assessments to adults.


    I have 12 years experience working in the field of psychiatry.In the NHS I work as a substantive consultant psychiatrist at the South London and Maudsley NHS Foundation Trust for TREAT (Treatment Review and Assistance Team), a specialist Service for patients with difficult to manage psychotic symptoms and side effects from treatment, complex physical comorbidities and treatment resistant psychosis.


    I have also worked for several years with patients with emerging psychosis, in the community. I led the set up of the early detection for psychosis team (OASIS) for young adults in Croydon and Lewisham.

    My Approach

    I have deep respect and genuine interest in people’s unique personal story and suffering from their own point of view. I treat my patients’ privacy and confidentiality very seriously. I offer a non judgemental approach, empathic understanding and a professional yet warm support.


    I strive to identify and strengthen personal resilience and I deeply believe that when suffering is not denied, but faced with the right support, it can even become an enriching human experience.


    I have a holistic understanding of mind and body and aim to support the person as a whole.


    I always involve my patients in decisions regarding their treatment and discuss with them pros and cons of possible management strategies, including medications, which I only offer when clinically indicated, after careful assessments of potential risks and benefits.

    About Me

    I trained in Medicine and in Surgery at the University of Pavia, in Italy. The faculty of medicine in this university is one of the oldest worldwide and the top in Italy.


    I graduated in 2007 (110/110 cum laude). I then qualified in Psychiatry in 2012 (50/50 cum laude).


    My passion for a holistic approach to care led me to deepen my scientific knowledge conducting a PhD at the University of Pavia, investigating the relationship between psychopathology and neurobiology, which I completed in 2016.


    The desire to expand my cultural horizons motivated me to obtain a Clinical Research Attachment to one of the most prestigious training and research centre in Psychiatry worldwide: the Institute of Psychiatry, Psychology and Neuroscience, King’s College London.


    Since then, I dedicated to the study of psychiatric disturbances, maintaining a position in the same Institute, while working in the NHS as a Consultant Psychiatrist for the South London and Maudsley Foundation Trust.


    My research activities led to publish original articles in high impact factor peer-reviewed journals, win prizes, present at international conferences and write books.


    My Memberships

  • General Medical Council

  • Royal College of Psychiatry

  • Italian Medical Society of Great Britain

    • HCPC

    Kaan Altan- Psychologist & CBT Therapist- English and Turkish

    Introduction

    I am a Chartered Clinical Psychologist, accredited Cognitive Behavioural Psychotherapist, and a EMDR therapist with fourteen years of experience working in the NHS.

    During that time, I had the privilege of supporting individuals across the lifespan (children, adolescents, and adults), couples, and families. In addition, I have worked in various mental health settings, including primary care (Improving Access to Psychological Services, IAPT), inpatient settings, forensic mental health services and community mental health teams. As such, I have experience of working with mild to more severe long-standing difficulties and with people from diverse cultural backgrounds.


    My Approach

    In my therapeutic work, I use a range of psychological approaches, including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Eye Movement Desensitization and reprocessing (EMDR) therapy and Dialectical Behavioural Therapy (DBT).


    About Me

    I appreciate differences (e.g., ethnicity, sexuality, culture) and strives to create a safe and compassionate space to support people in living the best version of their lives. I am passionate about helping individuals navigate their challenges and find healing and growth in their lives. I hope to offer a warm, non-judgemental space where you can collaboratively explore difficulties and develop a person-centred plan to work towards therapeutic goals.


    My Memberships

  • The Health and Care Professions Council (HCPC)

  • BABCP

    • Natasha Sharma- Psychologist and CBT, EMDR, DBT- English, Hindi, Punjabi

    Introduction

    Hi, I’m Natasha, I am a HCPC registered psychologist with over 20 years’ experience of working in the mental health field. This has included being a senior clinician in the NHS, working in psychiatric hospitals, forensic settings, and in private practice. In my work I draw upon evidence-based therapies such as EMDR, CBT, and Compassion Focused Therapy (CFT) to help alleviate anxiety, low mood, low self- esteem, and trauma.

    I also specialize in helping individuals who may be experiencing trauma related to childhood experiences, adult relationships, or difficulties in the workplace. I provide a safe, supportive, confidential space to help us make sense of, and move beyond what you are experiencing towards greater wellness and fulfilment.

    My Approach

    My approach aims to help you feel heard, understood, and supported. Through offering a thoughtful valuing presence, I work alongside you, together we focus upon creating what’s most important to you. I provide a non-judgmental compassionate space, combined with expertise and experience to help us bridge the gap between where you are and how you would like to feel and be.

    I work with people from a range of different backgrounds and have extensive experience in evidence-based therapies including CBT, EMDR, Compassion Focused Therapy, Mindfulness, and Psychodynamic approaches. This allows us to tailor the therapeutic approach to your individual needs.

    About Me

    My passion to help alleviate emotional and psychological suffering led me to embark on extensive training to become a Chartered Clinical Psychologist. I completed my doctorate at the University of Warwick and feel fortunate to have worked with people from a diverse range of backgrounds.
    I am bilingual and can also offer therapy in Punjabi and Hindi. I am life-long learner and continue to attend on-going training and workshops, as well as reading, so I may deliver interventions that are evidence-based, thoughtful, and effective.
    I feel it is a privilege to be part of your journey and look forward to working alongside you.

    My Memberships

  • The Health and Care Professions Council (HCPC)

    • Daniela Zummo is the best Female Educational Psychologist, Educational Needs Assessments with English and Italian LanguagesHCPC

    Daniela Zummo, Educational Psychologist, Educational Needs Assessments in English and Italian

    Introduction

    I am a HCPC registered Educational and Forensic Psychologist. I am currently working for Local Authorities and in private practice as Educational Psychologist.



    I am supporting children and their families with learning, emotional and behavioural difficulties. In my professional role I provide cognitive and learning assessment, executive functions assessment as well as consultation for Educational Health and Care Plan (EHCP.) I speak English, Italian and Romanian and have assessed and supported many bilingual children.

    My Approach

    I believe that every child is different, for this reason I adopt a holistic and strength-based approach to each child’s individual case, assessing them using different tools, which may include:


    ·       Consultations with the child’s parents/carers and teachers.

    ·       Observations of the child in his environment such as classroom, playground or at home

    ·       Conversation with the child, one-to-one work and play

    ·       Standardised tests to check the development of the child’s thinking and learning skills, and to gain an insight into their strengths and relative difficulties.

    About Me

    I graduated in Developmental and Educational Psychology from the University of Palermo, Italy in 2005. My early career was spent in private practice in Italy, where I specialised in child psychology and forensic psychology. I worked as expert witness in court and specialised in the psychoeducational evaluation of children and adolescents facing difficulty, including cognitive abilities, academic achievement, socio-emotional behavioural functioning and speech and language.


    Since 2017, I have worked as Educational Psychologist for different Local Authorities in the UK. I have extensive experience working with neurotypical and neurodiverse children and young people in mainstream schools, alternative education settings, home-schooling programs providing a high level of statutory assessment and consultation for schools and parents.


    I have a special interest in developmental disorders (ASD, ADHD) and how to support children’s emotional, social and learning development. I am also interested in High Learning Potential (HLP) and Dual or Multiple Exceptionality (DME) children.

    My Memberships

  • The Health and Care Professions Council (HCPC)

    • Katia Toffanello - Clinic Manager

    Introduction

    As Co-Director of Crossroads Psychology, I am honored to help lead a clinic dedicated to care, compassion, and growth. My passion for mental health and the power of community has guided me to this role, where I strive to make a meaningful impact every day. Alongside my leadership responsibilities, I serve as Director of the Finance Department, ensuring that our clinic remains strong, organized, and sustainable. My goal is to create an environment where clients feel safe and understood, and where our psychologists can thrive in a supportive and fulfilling workplace

    Jenny O'Brien - Clinic Administrator

    Introduction

    In my role with Crossroads Psychology, I find immense satisfaction in using my skills and knowledge to positively impact others, even in small ways, on their mental health journey.

    With over 20 years of experience spanning both the public and corporate sector, I’ve honed my skills as an efficient and dependable VA. My approach prioritises discretion, confidentiality, and with a client-focused mindset I enjoy every opportunity to engage with others. 

    I look forward to speaking with you and welcoming you to the clinic.

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