-Meet the Team-
Alice Fiorica - Clinical Director- English & Italian
Hi, I am Alice, I am the founder and clinical director of Crossroads Psychology.
I am a HCPC registered Psychologist, a BABCP registered CBT therapist, an ACBS registered ACT Therapist, a Success Coach and a Mindfulness Teacher.
I have over 20 years experience in working in public health services, charities, councils and in private practice both in the UK and in Italy.
In my work I integrate the proven effectiveness of CBT and the latest research on personal development and success, with the benefits of the moment by moment awareness of Mindfulness and the values oriented work of ACT.
The aim is to move forward in life by identifying unhelpful behavioural and cognitive patterns and changing what is stopping you from living a full and meaningful life. Being that self critical thoughts, difficult emotions, traumas or childhood issues.
Therapy as well as life is for me a journey of self discovery and self improvement. I greatly value the opportunity to be a companion and a support on your journey.
Together we will identify where you want to go in life and what you want to achieve with therapy. We will also identify what has got in your way up to now or is still affecting you in living the life you want to live.
I’ll be on your side to help you understand the unique message each emotion brings and to help you in developing behaviours that acknowledge the difficulty, whist still moving forward in your chosen direction.
We will use a combination of CBT, Mindfulness, ACT and Coaching to identify your values and the life you want to live, creating a Mindful awareness and a different relation with your thought and feeling, while changing unhelpful behaviours into values driven effective action that will help you achieve your goals in life.
We will address any issue in an open and supportive way.
I graduated in Clinical and Social Psychology from the University of Padua, Italy in 2002 and I was a registered psychologist in Italy between 2003 and 2008. Since moving to the UK I trained in CBT (Cognitive Behavioural Therapy) at Royal Holloway University, London, in ACT (Acceptance and Commitment Therapy), in Mindfulness and in Coaching for Success.
You can expect a therapy that is both practical and reflective, delivered with empathy, collaboration and compassion in a non judgmental, safe space that you can own.
I firmly believe in the power of a good therapeutic relationship to maximise the benefits of specific psychological techniques.
The Health and Care Professions Council (HCPC)
Megan Brophy- Psychologist & CBT, EMDR, DBT Therapist- English
I am a registered Psychologist with the Health and Care Professions Council (HCPC). I have worked in the NHS as a senior psychologist in community, hospital and forensic settings. I am trained in a range of evidence-based therapies providing the most effective, evidence-based intervention to meet your individual needs.
My approach is integrative and pragmatic. Depending on our focus and what fits your needs and preference, I use techniques from Cognitive Behavioural Therapy (CBT), Compassion-Focused Therapy (CFT), Eye Movement Desensitization and Reprocessing (EMDR), Dialectical Behaviour Therapy (DBT), Acceptance and Commitment Therapy (ACT) and Schema Therapy.
I specialize in helping clients develop a deeper understanding of their emotions, equipping them with practical tools to manage emotions effectively and cultivate positive relationships with themselves and others.
Psychology is my passion and vocation. It is a dynamic and evolving field. Alongside therapy, I continually develop my therapeutic knowledge and skills. I also lecture and provide training in the field.
I’ve had the privilege of being a partner in growth and change for clients presenting with a wide range of difficulty and severity. I provide a safe and compassionate space to help you develop insight and skills specifically to meet your daily needs.
Mahdi Ghomi- Psychologist & CBT Therapist & EMDR- English and Farsi
I thank you for taking the time to read my profile.
I am a Consultant Counselling Psychologist and Professional Psychology Lead, experienced in providing assessments and treatment of a variety of complex mental health problems.
Whilst my main model of therapy is Cognitive Behaviour Therapy (CBT), I work in an integrative manner drawing from a variety of other therapeutic models such as compassion-focused therapy, Schema-focused therapy, Eye Movement Desensitisation Reprocessing (EMDR), Narrative Exposure Therapy, Dialectic Behavioural Therapy, and Acceptance Commitment Therapy. I am an accredited CBT & EMDR therapist. My speciality is in trauma/PTSD, depression anxiety disorders and relationship issues.
I have been working as a counselling psychologist for over 15 years, and as a consultant over the past 10 years. I have experience of working effectively with a variety of clinical and psychological issues. I am dedicated and hard working and give each patient the best I can. I am Iranian/British and speak both English and Farsi fluently.
The Health and Care Professions Council (HCPC)
EMDR Association
Daphne Capobianco- Psychologist & CBT Therapist- English and Italian
Hi, I am Daphne.
I am a Clinical and Counselling Psychologist. I am also an accredited CBT therapist.
I have over 10 years of experience in providing psychological therapy to people experiencing a wide range of difficulties, including depression, anxiety, low self-esteem, trauma, stress and burnout.
My primary approach is Cognitive Behavioural Therapy (CBT).
I do however tailor therapy to individual needs drawing upon the clinical applications of the Attachment Theory, Dialectical Behavioural Therapy, (DBT) Compassion Focused Therapy (CFT), Schema Therapy, and Acceptance and Commitment Therapy (ACT).
As a therapist who primarily believes that a secure attachment is a decisive protective factor in life, I greatly value the therapeutic relationship to build a safe space and to promote change.
I am particularly passionate about working with the long-term consequences of traumatic experiences, including abuse and neglect.
With me, you will find a safe space to explore and overcome any obstacle stopping you from living a fulfilling life.
I look forward to working together.
Ilaria Bonoldi - Consultant Psychiatrist - English and Italian
I’m a substantive Consultant Psychiatrist in the NHS, and a Honorary Clinical Research Fellow at the Institute of Psychiatry, Psychology and Neuroscience, King’s College of London. I do my private practice at Crossroads Psychology exclusively Online.
I am skilled in the management of a broad range of psychiatric problems, both minor and severe.
In addition to my availability to assess and manage common problems such as stress, anxiety and depression, I have a special interest in bipolar and psychosis, ranging from early prodromal state, to treatment resistant illness. I have particular experience in the assessment, early detection and management of a variety of emerging psychiatric disorders in young adults.
I am also experienced in the management of chronic complex psychotic disorders and offer second and third line treatments for difficult to treat illnesses. I also offer ADHD assessments to adults.
I have 12 years experience working in the field of psychiatry.In the NHS I work as a substantive consultant psychiatrist at the South London and Maudsley NHS Foundation Trust for TREAT (Treatment Review and Assistance Team), a specialist Service for patients with difficult to manage psychotic symptoms and side effects from treatment, complex physical comorbidities and treatment resistant psychosis.
I have also worked for several years with patients with emerging psychosis, in the community. I led the set up of the early detection for psychosis team (OASIS) for young adults in Croydon and Lewisham.
I have deep respect and genuine interest in people’s unique personal story and suffering from their own point of view. I treat my patients’ privacy and confidentiality very seriously. I offer a non judgemental approach, empathic understanding and a professional yet warm support.
I strive to identify and strengthen personal resilience and I deeply believe that when suffering is not denied, but faced with the right support, it can even become an enriching human experience.
I have a holistic understanding of mind and body and aim to support the person as a whole.
I always involve my patients in decisions regarding their treatment and discuss with them pros and cons of possible management strategies, including medications, which I only offer when clinically indicated, after careful assessments of potential risks and benefits.
I trained in Medicine and in Surgery at the University of Pavia, in Italy. The faculty of medicine in this university is one of the oldest worldwide and the top in Italy.
I graduated in 2007 (110/110 cum laude). I then qualified in Psychiatry in 2012 (50/50 cum laude).
My passion for a holistic approach to care led me to deepen my scientific knowledge conducting a PhD at the University of Pavia, investigating the relationship between psychopathology and neurobiology, which I completed in 2016.
The desire to expand my cultural horizons motivated me to obtain a Clinical Research Attachment to one of the most prestigious training and research centre in Psychiatry worldwide: the Institute of Psychiatry, Psychology and Neuroscience, King’s College London.
Since then, I dedicated to the study of psychiatric disturbances, maintaining a position in the same Institute, while working in the NHS as a Consultant Psychiatrist for the South London and Maudsley Foundation Trust.
My research activities led to publish original articles in high impact factor peer-reviewed journals, win prizes, present at international conferences and write books.
Valeria Maccioni- Psychologist - English and Italian
I am a registered Psychologist with the HCPC (Health and Care Professions Council), with extensive training in a range of psychological approaches, in particular cognitive models.
I have over 15 years experience working in mental health providing psychological assessments and treatments to adults in general hospital environment, psychiatric units, forensic setting and private practice.
My main interests include mood and anxiety disorders, stress, grief, low self-esteem and trauma.
I have worked extensively using mindfulness-based interventions with both individual clients and staff support groups within the NHS.I am currently employed by SLAM (South London and Maudsley NHS Foundation Trust) as a senior psychologist in a mental health team.
I work with clients offering both brief and longer term therapy in a warm and supportive space in which to explore recent or more long-standing emotional suffering.
I do believe that through the establishment of a therapeutic relationship based on trust and genuineness we can work collaboratively focusing on the difficulties with which you are struggling at this specific moment and the changes you wish to make.
By assuming an attitude of curiosity, we will not only look at how your difficulties developed, but mainly at what maintains them, exploring and creating more helpful strategies and ways of living more meaningfully.
My choice to become a psychologist was influenced by a passion for the helping professions and an attitude of enquiring, which helped me to develop a critical way of thinking and questioning throughout my career.
After obtaining the Chartered Status as a Psychologist in Italy in 2004 I had the opportunity to work in different mental health services.
I also attended numerous courses to enhance my psychological knowledge and expertise, including a 3-year PGdiploma in group psychotherapy at the Middlesex University in London, 2-year PGdiploma in systemic thinking and practice accredited by AFT (Association of Family Therapy) and numerous cognitive behavioural therapy courses for specific disorders.
Nadia Nadezda- Psychologist & CBT Therapist- English
I am qualified Doctor of Clinical Psychology with a significant clinical experience with a cross section of clients from varying backgrounds, and an experienced Executive & Performance Coach/Mentor.
Registered (HCPC) Clinical Psychologist
BABCP Accredited CBT Psychotherapist
EMCC accredited Executive & Performance Coach and Mentor
University Lecturer
Critical Incident Staff Support Service trained group facilitator
Award: European Certificate in Psychotherapy – EAP (2005)
I am also an accredited BABCP (British Association for Behavioural and Cognitive Psychotherapies) CBT therapist. I work part-time as a CBT therapist for the Sussex Partnership NHS Foundation Trust, providing psychological therapy to individuals experiencing a wide range of difficulties, including depression, anxiety, low self-esteem, trauma, stress and burnout.
As a Clinical Psychologist and BABCP/ EAP accredited psychotherapist, I use evidence-based therapies, mainly Cognitive Behaviour Therapy and third wave therapies (DBT, ACT, Mindfulness Based Cognitive Therapy) as well as Mentalisation Based Therapy and psychodynamic approaches for specific mental health problems.
I have gained significant clinical experience when working with clients with a variety of mental health problems and a diverse background including GAD, health anxiety, panic disorder, phobias, OCD, depression, PTSD, drug & alcohol misuse, dual diagnosis, neurodevelopmental disorders, personality disorders, severe mental health problems including schizophrenia and BPAD, and everyday problems (relationships, coping with problems, health conditions, major life changes, bereavement and loss).
I can offer a range of evidence-based psychological approaches and a person tailored therapy. I also provide emotional support and coaching & mentoring for clients and staff. I maintain a strong commitment to continual professional development to offer best service to all clients.
Kaan Altan- Psychologist & CBT Therapist- English and Turkish
I am a Chartered Clinical Psychologist, accredited Cognitive Behavioural Psychotherapist, and a EMDR therapist with fourteen years of experience working in the NHS.
During that time, I had the privilege of supporting individuals across the lifespan (children, adolescents, and adults), couples, and families. In addition, I have worked in various mental health settings, including primary care (Improving Access to Psychological Services, IAPT), inpatient settings, forensic mental health services and community mental health teams. As such, I have experience of working with mild to more severe long-standing difficulties and with people from diverse cultural backgrounds.
In my therapeutic work, I use a range of psychological approaches, including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Eye Movement Desensitization and reprocessing (EMDR) therapy and Dialectical Behavioural Therapy (DBT).
I appreciate differences (e.g., ethnicity, sexuality, culture) and strives to create a safe and compassionate space to support people in living the best version of their lives. I am passionate about helping individuals navigate their challenges and find healing and growth in their lives. I hope to offer a warm, non-judgemental space where you can collaboratively explore difficulties and develop a person-centred plan to work towards therapeutic goals.
Natasha Sharma- Psychologist and CBT, EMDR, DBT Therapist- English, Hindi and Punjabi
Hi, I’m Natasha, I am a HCPC registered psychologist with over 20 years’ experience of working in the mental health field. This has included being a senior clinician in the NHS, working in psychiatric hospitals, forensic settings, and in private practice. In my work I draw upon evidence-based therapies such as EMDR, CBT, and Compassion Focused Therapy (CFT) to help alleviate anxiety, low mood, low self- esteem, and trauma.
I also specialize in helping individuals who may be experiencing trauma related to childhood experiences, adult relationships, or difficulties in the workplace. I provide a safe, supportive, confidential space to help us make sense of, and move beyond what you are experiencing towards greater wellness and fulfilment.
My approach aims to help you feel heard, understood, and supported. Through offering a thoughtful valuing presence, I work alongside you, together we focus upon creating what’s most important to you. I provide a non-judgmental compassionate space, combined with expertise and experience to help us bridge the gap between where you are and how you would like to feel and be.
I work with people from a range of different backgrounds and have extensive experience in evidence-based therapies including CBT, EMDR, Compassion Focused Therapy, Mindfulness, and Psychodynamic approaches. This allows us to tailor the therapeutic approach to your individual needs.
My passion to help alleviate emotional and psychological suffering led me to embark on extensive training to become a Chartered Clinical Psychologist. I completed my doctorate at the University of Warwick and feel fortunate to have worked with people from a diverse range of backgrounds.
I am bilingual and can also offer therapy in Punjabi and Hindi. I am life-long learner and continue to attend on-going training and workshops, as well as reading, so I may deliver interventions that are evidence-based, thoughtful, and effective.
I feel it is a privilege to be part of your journey and look forward to working alongside you.
Aynur Yalcin- Psychologist and EMDR Therapist- English and Turkish
I am a HCPC registered Clinical and Community Psychologist who works in the NHS, and as a teaching fellow at UCL. I have over 14 years of clinical experience working in the NHS and I have supported individuals, families and staff as well as being involved in providing strategic and service development support. I have extensive clinical experience of working in a wide range of NHS settings across the life span including primary care (IAPT) and secondary care (community mental health teams) and young people’s services. I have had the privilege of supporting clients with a wide range of mental health difficulties from a wide range of diverse backgrounds.
I work using an integrated approach that is catered to your needs and goals. I draw from Cognitive Behavioural Therapy (CBT), Compassion Focused Therapy (CFT), systemic therapy and narrative therapy. I am a fully trained EMDR Therapist (Eye movement desensitisation and reprocessing).
I support people who might be stuck in emotions ranging from anxiety, depression to trauma and life transitions. My aim is to take you on a journey of discovery to help you make sense of your difficulties. We might spend the first few sessions thinking more deeply about how these difficulties have developed identifying stuck points and then collaboratively work on ways to help you take more control towards a preferred version of yourself.
I strongly believe our identity and experiences are shaped by our histories, culture, ethnicity, gender and social context. Therefore, I aim to incorporate these factors into therapy and the space we share together. As a second generation, Turkish female I appreciate difference (for example ethnicity, race, culture, gender) and strive to foster a safe and compassionate space to enable people to shape their life towards a preferred direction. I am passionate about supporting people to heal from difficult memories and emotions, through connecting to resilience to enhance quality of life and promote development and growth.
Daniela Zummo, Educational Psychologist, Educational Needs Assessments in English and Italian
I am a HCPC registered Educational and Forensic Psychologist. I am currently working for Local Authorities and in private practice as Educational Psychologist.
I am supporting children and their families with learning, emotional and behavioural difficulties. In my professional role I provide cognitive and learning assessment, executive functions assessment as well as consultation for Educational Health and Care Plan (EHCP.) I speak English, Italian and Romanian and have assessed and supported many bilingual children.
I believe that every child is different, for this reason I adopt a holistic and strength-based approach to each child’s individual case, assessing them using different tools, which may include:
· Consultations with the child’s parents/carers and teachers.
· Observations of the child in his environment such as classroom, playground or at home
· Conversation with the child, one-to-one work and play
· Standardised tests to check the development of the child’s thinking and learning skills, and to gain an insight into their strengths and relative difficulties.
I graduated in Developmental and Educational Psychology from the University of Palermo, Italy in 2005. My early career was spent in private practice in Italy, where I specialised in child psychology and forensic psychology. I worked as expert witness in court and specialised in the psychoeducational evaluation of children and adolescents facing difficulty, including cognitive abilities, academic achievement, socio-emotional behavioural functioning and speech and language.
Since 2017, I have worked as Educational Psychologist for different Local Authorities in the UK. I have extensive experience working with neurotypical and neurodiverse children and young people in mainstream schools, alternative education settings, home-schooling programs providing a high level of statutory assessment and consultation for schools and parents.
I have a special interest in developmental disorders (ASD, ADHD) and how to support children’s emotional, social and learning development. I am also interested in High Learning Potential (HLP) and Dual or Multiple Exceptionality (DME) children.
Katia Toffanello - Clinic Manager
I have spent almost half of my life in England where I have had the chance to work and develop abilities and strengths in different work environments.
I have started my career as an accountant in Italy in 2000 and expanded my experiences in hospitality and sales in England where I have gained excellent customer service, organizational and administrative skills.
I love to use my knowledge and experience to simplify our clients’ life and increase their profitability, and I work hard to make sure I meet their administrative needs and exceed their expectations.
Through my personal life I have also gained an advance knowledge of autism, psychology and mental health and I am delighted to work in an environment where I can support the hard work of professionals striving to improve the life of patients getting through tough times.
I am looking forward to welcoming to the clinic and assisting you in your time with us.
Jenny O'Brien - Clinic Administrator
In my role with Crossroads Psychology, I find immense satisfaction in using my skills and knowledge to positively impact others, even in small ways, on their mental health journey.
With over 20 years of experience spanning both the public and corporate sector, I’ve honed my skills as an efficient and dependable VA. My approach prioritises discretion, confidentiality, and with a client-focused mindset I enjoy every opportunity to engage with others.
I look forward to speaking with you and welcoming you to the clinic.
Let's Connect
Have any questions? We'd love to hear from you.
